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QA Books

Books related to Quality Engineering and Software Quality Testing are listed below by Author and Title. This list is continually updated, so please check back here frequently. If there is a book that you believe should be added to this list and is commercially available, please contact us

Author

Title

Anton, Jon

Call Center Benchmarking: Deciding If Good is Enough, Purdue University Press, 2000
 

Beizer, Boris

Black-Box Testing: Techniques for Functional Testing of Software and Systems, John Wiley & Sons, 1995
The most common type of software testing, black box testing simply verifies if the software behaves as it should in a real situation with a user. This is the most complete book on black box testing available, written by a leader in the software testing field.

Boehm, Barry W

Software Engineering Economics , Prentice-Hall, Englewood Cliffs, NJ, 1981, ISBN #0-13-8222122- 7
Software Engineering Economics is an invaluable guide to determining software costs, applying the fundamental concepts of microeconomics to software engineering, and utilizing economic analysis in software engineering decision making.

Bouldin, Barbara

Agents of Change : Managing the Introduction of Automated Test Tools , Prentice Hall, Englewood Cliffs, NJ, 1989, ISBN #0-13-018508-6.
Targets human factors and how they affect the implementation of any kind of automation in the information system environment. Includes discussion of: accurately portraying the apparent whimsy of upper management; tactics, strategy negotiation, and politics; reorganization, new employers, and new management. Annotation copyright Book News, Inc. Portland, Or.

Buchanan, Robert W. 

The Art of Testing Network Systems, John Wiley & Sons, ISBN: 0471132233 
A comprehensive, hands-on guide to state-of-the-art network systems testing.

Crosby, Philip

Quality Without Tears : The Art of Hassle-Free Management, New American Library, NY, NY, 1984, ISBN #0-452-26309-0
The author's objective is to show managers how to build quality into all aspects of a company's operations thereby lowering costs, increasing sales, and boosting profits and do all this without the typical bureaucratic controls and procedures that merely hassle people without producing the desired results.

 

The Absolutes of Leadership, Jossey-Bass Publishers, 1997
A "quick to read" treatise on common sense leadership doesn't break any new ground in business literature, but does outline the basics in a well designed, concise manner.  

Quality Is Free : The Art of Making Quality Certain,  McGraw-Hill Book Co., New York, NY, 1979, ISBN #0-07-014512-1
The first and only non-technical method for installing, maintaining, and measuring a comprehensive quality improvement program in your business operation. Special features: Emphasizes throughout that doing things right the first time adds nothing to the cost of a product or service.

 Deming, William E

Statistical Adjustment of Data, Dover Pubns; ISBN: 0486646858
The author explains in easy to understand language how to adjust data from the standpoint of the person in the field. Great reference for all quality professionals.

Glass, Robert L

Building Quality Software, Prentice Hall, 1991
This book gets at the essence of software quality based on the premise that quality is at heart a technical problem, and that management's job is to create a facilitating environment. It fully explains the quality techniques available to the dedicated technologist, the ways that management can facilitate quality, and offers case studies. For software programmers and managers -features case studies of how companies and governments have met the challenges of building quality software.

Grady, Robert and Caswell, Deborah

Software Metrics: Establishing A Company-wide Program, Prentice-Hall, Inc., Englewood Cliffs, NJ, 1987, ISBN #0-13-821844-7
For Grad level courses in software engineering, software development and software metrics. Explains what metrics are and when they are useful. Most detailed study of a metrics program ever done.

Grady, Robert

Practical Software Metrics for Project Management and Process Improvement, Prentice Hall, ISBN: 0137203845
This application-oriented book shows how to apply proven software metrics and methods to efficiently manage software development and maintenance--to help boost productivity, efficiency, and quality of software projects at every stage of the process.

Graham, Dorothy, Mark Fewster (Preface), and Brian Marick

Software Test Automation : Effective Use of Test Execution Tools, Addison-Wesley Pub Co; ISBN: 0201331403
You can't just buy an automated testing tool and expect to improve your organization's testing process without some real effort, at least that is what the authors of Software Test Automation argue. Written for any test manager or engineer, this practical-minded guide shows the right way to automate testing to bring down costs and improve overall software quality.

Humphrey, Watts S.

Managing the Software Process , Addison-Wesley, Reading, MA, 1990 (reprinted with corrections),  
ISBN #0-201-18095-2

Managing the Software Process: SEI Series in Software Engineering, Addison-Wesley Pub Co, 1996
Written for project leaders and managers, Managing Technical People delivers advice on how best to deal with the particulars of leading talented, technically minded people through project cycles.

Juran, J. M.

Juran's Quality Handbook , 1999, McGraw-Hill, Inc, New York, NY, ISBN: 007034003X 
This reference on quality engineering and management practices is revised from its 1981 edition to address current methods and concepts, as well as updated technology. The volume's 48 sections are arranged into five groups. -
Book News, Inc.

Quality Planning and Analysis, 1993, McGraw-Hill, Inc, New York, NY, ISBN #0-07-033183-9
This classic book has always been relied upon for its readable and not overly technical treatment of the subject matter. The book is one of the most trusted resources for comprehensive coverage of quality control principles and techniques.

Kit, Edward

Software Testing in the Real World, Addison Wesley Publishing Company  ISBN: 0201877562
For test and quality specialists, project managers, and developers of software, presents techniques and strategies for improving the process of testing software, and for maintaining a sustainable improvement of the process within the organization.-
Book News, Inc.

Lewis, William E.

Software Testing and Continuous Quality Improvement, CRC Press; ISBN: 0849398339
This book helps accelerate the development of high quality software using continuous process improvement. The book starts with an overview of basic quality principles and how you can apply the continuous improvement cycle to software testing. It then reviews waterfall life cycle testing, followed by an extensive Rapid Application Development (RAD) testing methodology for client/server and the internet. The final section provides a comprehensive analysis of modern testing tools.

Lyon, David Douglas

Practical CM: Best Configuration Management Practices for the 21st Century, Raven Pub Co, 1999
Provides configuration management (CM) process implementation methodologies and guidelines for the transition from paper-based CM systems to electronic product data management (PDM) systems. The CD-ROM contains a series of templates to fill in and print out. - Book News. Inc

Myers, Glenford J.

The Art of Software Testing, John Wiley & Sons, Inc., New York, NY, 1979, ISBN #0-471-04328-1
Provides a practical rather than theoretical discussion of the purpose and nature of software testing. Emphasizes methodologies for the design of effective test cases.

Pande, Peter S., et al

The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance, McGraw-Hill Professional Publishing; ISBN: 0071358064
Six Sigma is a data-driven management system with near-perfect-performance objectives that has been employed to acclaim at leading corporations like General Electric. Its name is derived from the eye-catching statistical target of operating with no more than 3.4 defects per one million chances, but Peter Pande, Robert Neumann, and Roland Cavanaugh--associates in a firm providing Six Sigma implementation, training, and management services--contend its principles can be applied in businesses of all types to routinely reduce costs, improve productivity, increase market share, and achieve other positive results.

Perry, William E.

Quality Assurance for Information Systems: Methods, Tools, and Techniques, Q.E.D. Information
Sciences, Inc., Wellesley, MA, 1991, ISBN #0-89435-347-0
Presents the latest information on developing defect-free software. Demonstrates how to staff, organize and operate a QA function. Explains how to evaluate systems throughout the project life cycle in order to design, document and test programs before they go online.

Effective Methods for Software Testing, 2nd Edition , John Wiley & Sons, Inc., New York, NY, 1995, ISBN #0-471-06097-6
Aimed at the working test manager or test engineer, the second edition of William Perry's Effective Methods for Software Testing is one of the most rigorous guides to software testing available. This book provides the latest in standards for measuring how good your organization's commitment to software testing is and many ways to improve it. In all, with its numerous lists and practical step-by-step guide to testing, this book points the way toward more economical and effective software testing.

Perry, William E. & Rice, Randall W. Surviving the Top Ten Challenges of Software Testing: A People-Oriented Approach, Dorset House Publishing, New York, NY, 1997, ISBN #0-932633-38-2
Software testers require people-oriented skills to survive what can often be a lose-lose relationship with developers and managers. Surviving the Top Ten Challenges of Software Testing goes beyond the technical skill sets required for effective testing to address the political realities that can't be solved by technical knowledge alone.

Rubin, Jeffrey

Handbook of Usability Testing: How to Plan, Design & Conduct Effective Tests, John Wiley & Sons, 1994
Practical, step-by-step guidelines. Arms the beginners with the full complement of proven testing tools and techniques. Requires no engineering or human factors training.

Zairi, Mohamed

Benchmarking for Best Practice, Butterworth Heinemann, 1998
The book provides an integrated, strategic appraisal of how benchmarking impacts on organizational activities and performance. It presents examples of best practice in a wide range of industries all over the world - including service, manufacturing, public sector, health care and education.

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